e-trinity helps your business succeed

Sounds simple, but does every employee in your business look to the same purpose? Without this, your employees will not be working efficiently to achieve the same goals. In a world where we look for employees to embrace autonomy they need to be aligned to be successful.

Ensuring that people are engaged and passionate about their organization will determine the long term level of success. If you can release the intrinsic motivation of your employees, they will be happy to go the extra mile where they feel valued. We focus on building people and people build the business.

When people are involved and more passionate about their job, they enjoy being at work, take less time off sick and stay with employers longer. Evidence from the work we have done shows we help businesses reduce employee turnover by 40%. This not only reduces the costs on businesses for recruitment and training, but also means that service levels remain consistently higher.

To be a competitive organisation, everyone’s role and input is important in becoming more agile and competitive. On average, 64% of employees say they have got more to give but no one has asked them. These are valuable insights that could help to give you the competitive advantage.

Creating a people centric environment will ensure people are more conscious of others and their work and highlight areas to be cautious of.Companies with low employee engagement scores have 62% more accidents at work. Surely every employee has the right to return home at the end of the day in the same level of health that the came to work?

Happy employees lead to happy customers. On average, customer satisfaction goes up by 12% when businesses focus on employee engagement. To help create long term stakeholder and share holder value, it starts with valuing your employees.

Benefiting from a 12% increase in customer satisfaction will mean customers come back more often, and they recommend you to others more frequently. Is there a do nothing option? Of customers who stop buying goods or services from companies. 66% said it was down to the attitude of the staff which prompted them to go elsewhere!

The impact of more happy customers is more sales when they return more frequently and spend more. Meanwhile the employees are sharing insights that will make the company run more efficiently and competitively. This can lead to a net operating profit which is 2 to 3 times higher than businesses with low employee engagement.